Tanya Sehrgosha

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  • DELIVERY DELAYS DUE TO BAD WEATHER

    In cases of extreme inclement weather, the deliver of your order may be delayed. The following delays can be expected:  For Standard Delivery (normally 3-5 days), expect up to 2-days delay. For Pre...

  • Expedited Shipping

    EXPEDITED, DAILY NEXT, OR NAMED DAY SHIPMENT AND DELIVERY SMALL AND MEDIUM ITEM DELIVERY Choose from: Daily Next or Named day delivery £6.95 Our carrier delivers next day (order by 8pm the da...

  • STANDARD DELIVERY

    Please review the standard delivery chart below for information on rates and time windows. Shipping can be expedited in 2 - 3 days.

  • Replacement Parts

    Depending on your warranty, we may provide you with replacement parts for your item free of charge. Highlight #1 Highlight #2 Highlight #3

  • EXTRA CARE EXTENDED WARRANTY

    Extra Care extended warranty is repair coverage that kicks in after the typical manufacturer warranty has expired. Extra Care extended warranty will cover most major breakdowns. An extended warrant...

  • BEST CARE FOR VARIOUS FABRICS

    Read below to understand the different options you have for cleaning various fabrics. Highlight #1 Highlight #2 Highlight #3

  • MAINTENANCE AND REPAIR FOR ITEMS WITH WARRANTY

    You may have purchased a warranty for your item (electronics, watches, appliances) and are therefore entitled to maintenance and repair servicing. Please read below for more information on servicin...

  • How to make a return

    If you need to make a return, you can: Use the submit a request button above Email: z3ntanyasehrgoshahelp@zendesk.com Submit the request via the messaging widget You can also go directly to our ...

  • Refunds and store credit

    When an item does not work out, we can initiate a refund via the original method of payment or provide you with store credit.   Please have your order number ready and follow the process below: St...

  • How do I initiate an exchange?

    If you wish to exchange an item, please follow the process below: Please have your order number ready. Step 1 Step 2 Step 3